Last Modified: May 29, 2024
Affected Product(s):
APM-Clients Install/Upgrade, TMOS
Known Affected Versions:
7.2.1.1, 7.1.9.9, 7.1.9.7, 7.1.8.4
Fixed In:
7.2.2
Opened: Dec 17, 2020 Severity: 4-Minor Related Article:
K25173042
After upgrading, initially for the first connection, the browser-based VPN components might fail to launch. You may observe the following error message in a pop up dialog of the browser when the network access fails to launch: ============= "F5 VPN - Your session could not be established" "Your session could not be established. The session reference number: nnnnnnnn Application will be closed" =============
End user clients may be unable to use Network Access for the first time after upgrade.
This can occur after upgrading to the following BIG-IP versions: -- 15.1.2.1 And the following VPN versions: -- 7.2.1.1 -- 7.1.8.5 -- 7.1.9.8
Workaround 1: -- Re-launch the Network Access resource. Workaround 2: -- Redeploy the Microsoft Windows clients package with 'Web Browser Add-ons for BIG-IP Edge Client' checked when downloading the package. Workaround 3: -- Run f5vpn_setup installer on all client devices.
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